Shipping policy

Shipping

Local orders will be packaged and shipped within & nbsp; 2-4 business days. You can choose delivery to the house at a cost of 37 NIS or delivery to distribution cells near your place of residence at a cost of 19.9 NIS. After delivery of the shipment you will receive a message with the shipment details. If you have ordered delivery to distribution booths, the delivery details will include the location of the service point and a personal code that must be entered on the electronic locker screen, or you can go to the nearby store and hand it over to the seller.

As part of our approach and our desire to keep the ball, products in the MERCH category are printed to order, so if you order products from this category in combination with our wood products, the shipping price will be a bit more expensive (additional 22 NIS to be exact, total 59 NIS).

The cost of & nbsp; delivery of products from the MERCH category only, without additional wooden products is 39 NIS.

If you would like to collect your order from our studio, please select this option at checkout.

& nbsp; & nbsp;

International Taxes and Customs

All international orders will be shipped within 5-7 business days upon payment confirmation. We & nbsp; ship worldwide with Ecopost / EMS airmail with tracking number. Please note that there are often additional charges, taxes and fees & nbsp; in order to receive your package in your country. The recipient is responsible for any additional charges or delays arising from customs. To avoid delays, please refer to the import regulations, commissions and local taxes in your country.

& nbsp;

Replacements and Returns

If you encounter any issues with an item you have purchased, please contact us via email - & nbsp; Tomski.Design@gmail.com  and we will do our best to resolve the issue. We will receive returns / exchanges within 10 business days of receiving your package & nbsp; and confirming the return. You must return the item in its original packaging and in the condition in which it was received, by registered and insured mail. Return shipping is the customer's responsibility. In the event that a returned package is lost or damaged during return shipping, we will not be able to refund your money. Once we receive the item (s) back, you will be credited with the purchase price.